The training program for new St-Hubert and St-Hubert Express franchisees includes 15 steps designed to prepare you for the big day. Here is a summary of the process leading up to the official opening of your St-Hubert rotisserie.
Greeting and Exploring Kitchen Tasks; Hygiene and Safety
Get familiar with the training plan as well as hygiene and safety standards in the restaurant business, and exploring various positions required for the proper operation of your rotisserie.
Exploring Kitchen Tasks
Review all positions to be filled to ensure the proper functioning of a kitchen at St-Hubert.
Exploring Dining Room Tasks
Review all positions to be filled in a St-Hubert dining room.
Managing Kitchen and Peak Periods
Inventory of tasks related to various key moments of a typical day in a St-Hubert rotisserie.
Dining Room, Counter and Delivery
Know how to properly manage these three sectors according to different peak periods of the day.
Sales Sectors - Opening Countdown
Know how to control different sales sectors; countdown for the rotisserie opening begins.
Running a Restaurant - Opening Countdown
Review tasks and tools related to the manager position for a St-Hubert franchise and continue preparations related to your restaurant’s upcoming opening.
Running a Restaurant - Opening Countdown
Administrative segment for the Restaurant Manager position and training your future employees.
Visit of the Head Office and Affiliates - Opening Countdown
Visit the Rôtisseries St-Hubert Head Office as well as its Call Center and its affiliated companies, Meilleures Marques and Maître Saladier.
Service and Customer Experience, St-Hubert University
Understand the customer experience at St-Hubert and complete training on customer service.
Hiring
Organize a massive hiring session to complete your team.
Hiring and Training
Continue hiring process and training the members of team for the opening.
Team Training - Opening Countdown
Organize last minute tasks and review your work tools.
Team Training - Opening Countdown
Supply the rotisserie, final checks and continue your team’s training.
Grand Opening
With support from the Marketing team, prepare the opening night; final preparations before launching your rotisserie.